If an accounting transaction does not post, it goes into the Epicor Review Journal, or has a status of reviewing. To look up what the actual issue is, you will follow the instructions below.
- Open the Epicor Review Journal. It is located at Financial Management -> General Ledger -> General Operations -> Review Journal
- Do a search on the Journal Entry and select the correct one. There should normally be very few or only 1 entries in here
- In the tree view you will see a list of transactions and errors associated with the transactions. Click on the errors and see what the actual problem is. In the case of the one I am lookin at, it shows the account being used is Inactive.
- You will have to take whatever actions are necessary to correct the problem.
- Once the issue has been resolved, in the same screen, go to Actions -> Journal Entry Cancellation to cancel the transaction, so you can then try to resubmit it from the original program.
