FAQ

Google Chrome not opening window when icon is clicked
When this happens - you need to open the properties  - go to Compatibility - Change Settings for All Users (Admin rights needed) then set compatibility mode...
Fri, Sep 10, 2021 at 1:18 PM
Open Snipping Tool and take a screenshot
Open Snipping Tool and take a screenshot Windows 11 Windows 10 To use the Snipping Tool when you have a mouse and a keyboard: Press Windows log...
Tue, Nov 9, 2021 at 9:17 AM
Pinging an address to tell us what it says
Oftentimes we will need to know if you are seeing the correct address for a server, so we will ask you to 'Ping' the server.  Here are the instructi...
Tue, Nov 9, 2021 at 2:17 PM
SolidWorks to XML Export
1. SolidWorkd PDM search (pathfinder). 2. Type drawing number. 3. Right click on drawing number (Solidworks Drawing Document) (State approved). 4. Change...
Mon, Jan 3, 2022 at 8:08 AM
VE Fleet Permissions Issue Fix
When you get this error opening Fleet:   Hit Ok and then go to Tools – Security – Workgroup Administrator…   It will show that you are on a roaming ...
Tue, Mar 25, 2025 at 10:47 AM
Versalift East Fleet Permissions Error
If this error comes up - hit OK: Then in Access go to Tools - Security - Workgroup Admin: Will need to set to the actual workgroup instead of...
Tue, Mar 25, 2025 at 10:49 AM
Remoting into your work PC from a Chromebook
Remoting into a Work PC from a Chromebook As a preface, it's important to know that this device is a Chromebook and it's fundamentally different th...
Thu, Dec 7, 2023 at 11:49 AM
FoxIt PDF Pop Up About Default File Association
If you get a pop up stating to update the file association everytime FoxIt PDF opens - click on "NO" The click on the File menu - go to Prefer...
Thu, Feb 15, 2024 at 8:33 AM
New Employee Questionnaire to Send to IT
If you have hired a new employee who will be needing equipment, please copy the form below, paste it into the "Body" of the Help Desk Request Form...
Mon, Oct 14, 2024 at 10:39 AM
Manually Removing PDM Vault
A SOLIDWORKS PDM vault can be removed from the vault server, but the vault view may still appear on a user’s client machine. If the user tries logging into ...
Mon, Oct 21, 2024 at 11:13 AM