Help

Help Topics for Epicor

Epicor First Time Use
The first time you log in, you will leave your password blank.  You will get a Password Expired' screen.  Click Yes.  On the Change Password sc...
Mon, Aug 17, 2020 at 10:47 AM
Correcting Jobs With Un-Approved Labor
Run Dashboard for Jobs with Unapproved Labor. It is on Executive Analysis -> Status Dashboards -> Jobs with Unapproved Labor. Ignore any jobs with A...
Wed, Sep 27, 2017 at 10:05 AM
Alternate Bill-To Setup
Alternate Bill-To Setup On the customer you want to be able to bill to for other customers, open that customer record up first, then check the ‘Allow As A...
Wed, Jan 16, 2019 at 5:28 PM
Epicor Clear Client Cache
From the main menu/dashboard in Epicor, select Settings. From General Options, select Clear Client Cache.  Your options may be different.
Wed, Jan 16, 2019 at 5:38 PM
Epicor Startup Screens
As we are ready to give access, you will start seeing one or both of these new prompts on your desktop.  Pilot will be ONLY for entering data and control...
Mon, Jul 2, 2018 at 9:48 AM
Adding Materials to New Lift Part Numbers
1. Part Maintenance a.       Enter in the new part number and hit tab, or search for it. b.      Go to the Revisions tab. c.       Make sure it is NOT A...
Fri, Mar 9, 2018 at 12:38 PM
Epicor 10 Color Changes
To change the color of your home screen, go to Settings on your Home Screen.  The color of the text for the ‘***** TMC – Pilot *****’ at the top is pulled f...
Fri, Mar 9, 2018 at 12:55 PM
Epicor 10 First Time Use Guide
To use Epicor 10 for the first time on a computer or after an update has been received, there is an initial setup which must be completed. Find the Epicor...
Fri, Mar 9, 2018 at 12:56 PM
Epicor: Customizing the Tree View
Instructions: Shaking the Job Tracker Tree in Epicor Each user has the ability, in Epicor, to shake more information from the Tree view of the Job Tracker...
Fri, Mar 9, 2018 at 1:01 PM
Logging Into Epicor
Logging Into Epicor E18039.1 CONTENTS Requesting a Login....................................................................................................
Wed, Jan 16, 2019 at 5:50 PM